Program Specialist II

Job description

Mandatory Fee Arbitration Annual Salary Range: $69,566 - $92,761 FLSA Non-Exempt / Union Represented: This position allows for up to 2 days of remote work per week About the Office: The State Bar's Mandatory Fee Arbitration Program (MFA) is an informal, confidential, and lower-cost forum for resolving fee disputes between lawyers and their clients. The Client Security Fund reimburses those who have lost money or property due to theft or dishonest conduct by a California Attorney. About the Position: As a Program Specialist II for the Mandatory Fee Arbitration program in the San Francisco office, you will provide advanced administrative support. You will learn the MFA rules, policies, and procedures, and perform a broad range of administrative support duties in a fast-paced, deadline-driven environment. Responsibilities include but are not limited to the following: providing general support for MFA’s casework including maintaining case files, preparing written correspondence, and updating databases; providing administrative support to MFA staff; responding to phone and e-mail inquiries regarding the MFA program from members of the public, current and former licensees, applicants, an...