Associate Manager of Customer Connectivity

Job description

About Customer Connectivity & SKY At Unilever, our ambition is to be the #1 partner to our customers. Achieving this requires strong service performance, advanced use of customer and Unilever data, and seamless collaboration to anticipate demand and enable profitable growth. Customer Connectivity sits at the intersection of planning, data, digital tools, and customer collaboration. Through initiatives like Project SKY, we are building scalable, insight‑led capabilities that connect customer signals (POS, inventory, ordering behavior) to Unilever planning and execution. This role plays a critical part in bringing those capabilities to life. Role Overview The Associate Manager of Customer Connectivity is responsible for translating Customer Connectivity strategy into execution. This role supports the development, deployment, and adoption of SKY capabilities by partnering closely with Customer Planning, Customer Experience, Integrated Planning, and Digital & Technology teams. Reporting into the Associate Director, this role focuses on operationalizing current phases of SKY as well as crafting future phases to support continuous, scalable growth. The role enables customer-specific use...