Support Tech Venue

Job description

Provides technical support to the concert venue network, data communication systems and point of sale systems. - Provides specialized technical problem solving and problem resolutions to IT services at the Summer Concert Venue - Works with local IT to resolve computer system, Point of Sale and data communication systems - Installs and maintains Point of Sale devices and networking cabling and hardware - Provides first and/or second level problem determination & isolation and recovery support for concert venue network, POS, and other computer systems - Assists in planning by communicating with project/product teams, clients and vendors - Recommends changes for improved system implementation/modifications - Practices, and adheres to system management criteria and policies and procedures - Appropriately leverages resources to efficiently resolve issues. - Assists with venue build out, support during concerts, and tear down. - This position will not have any gaming system access - High school graduate or equivalent preferred. - General knowledge of production operating systems, transaction processing systems, wide and local area networks, communication protocols, as well as various typ...