Field Operations Supervisor A&I

Job description

- Supervises the day-to-day delivery of high-quality field services. - Monitors daily productivity and quality of work and assist in allocating resources as required. - Responsible for the regional budget - Supervises field services projects concurrently and ensures completion within time frames. - Evaluates audit and inspection services against established protocols; Makes technical decisions. - Works with the operations team to resolve customer issues on a regular basis. - Identifies and participates in the resolution of customer complaints and employee related performance issues. - Ensures the teams understanding of and compliance with all established policies and requirements. - Responsible for keeping Operations Managers informed about the team members development, performance and morale. - Manages the performance of the team. - Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensures that all policies are understood and adhered to. - Ensure the auditors receive necessary training and assistance to complete their responsibilities. - Document and track the training of the auditors a...