Disrepair & Regulatory Contact Officer

Job description

About the role We have a new opportunity for a Disrepair and Regulatory Contact Officer to join our team on a full-time, permanent contract based in Oldham or Sheffield. We offer Hybrid working styles, working from the office 3 days a week, and working from home for 2 days. Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. What we are looking for: Reporting to the Disrepair & Regulatory Contact Manager, you will be responsible for providing a comprehensive and proactive support service to the Disrepair and Regulatory Contact Team. You will support the effective management of housing disrepair claims, including the use of early intervention and alternative dispute resolution approaches to resolve issues promptly, proportionately and without escalation, ensuring a seamless and efficient service for both internal and external customers. Essential skills: - Working knowledge of the functions and obligations of a registered social landlord. - Highly organised, with...