Knowledge Analyst/Technical Writer

Job description

Job Title: Knowledge Analyst/Technical Writer Job Category: Engineering and Technical Support Time Type: Full time: Minimum Clearance Required to Start: None Employee Type: Regular: Percentage of Travel Required: None: Type of Travel: None: - * * The Opportunity: CACI is seeking a Knowledge Analyst/Technical Writer to join our team supporting the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO). In this role, you will be responsible for developing and updating a wide range of documentation for both project and operational activities, including process workflows, training presentations, Knowledge Articles (such as How-To’s and Troubleshooting guides), Standard Operating Procedures, Job Aids, Work Instructions, User Guides, and User Manuals. You will work closely with stakeholders to define requirements and gather content, then create, structure, publish, and maintain documentation to ensure it is accurate and accessible. You will be responsible for maintaining knowledge repositories, ensuring content is organized, current, and easily retrievable. You will support the sharing of knowledge through various channels, incl...