Front Desk Supervisor
Holiday Inn Club Vacations · Nevada, Missouri, US
The Front Office Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual...
Job description
The Front Office Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual will be responsible for participating in the hiring, training, evaluation, and supervision of all personnel. Additional responsibilities include ongoing training, coaching, and counseling. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition. COMPANY BENEFITS: - Comprehensive Benefits: Medical, Dental, Vision & Prescription - Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury, Life Insurance - HSA/FSA - EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling) - 401K with Company Match - PTO - Free Meal Per Day - Heavily Discounted Hospitality Stays & the Company Perks Website - Tuition Assistance - Company Appreciation Platforms & Innovation Contests - Growth Opportunities & Stability - Excellent Company Culture ESSENTIAL DUTIES AND TASKS: - Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.), ar...