Host | Crenshaw's

Job description

Host - Greeter Overview: Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind. Responsibilities: Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts. Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness. Responsible to adhere to all proper trash procedures. Must retain and maintain complete knowledge of all food and beverage menu items. Report to management any need for...