On-Call Support Worker

Job description

We’re looking for a calm, reliable and caring person to join our team as an On‑Call Support Worker . This is a flexible, home‑based role supporting our care team and clients outside of standard office hours. You don’t need to be sat at a desk — you can be at home or out locally (within 10 miles of our office area). You simply need to be contactable and ready to take calls if they come through. This role is ideal for someone who enjoys responsibility, problem‑solving and supporting others, but also values flexibility and independence. Pay & Allowance: £100 per week on‑call allowance (covers availability across the rota) £12.71 per hour for any active work (calls, scheduling, emergency visits) Mileage paid for any emergency in‑field visits What the Role Involves - During your on‑call shifts, you’ll be the first point of contact for: CareAngels needing support or guidance Clients or family members calling with queries or concerns Urgent scheduling issues (e.g., sickness, delays, last‑minute changes) Logging information accurately into our systems Liaising with the Registered Manager if a situation requires escalation Emergency In‑Field Support - Although the role is primarily home‑bas...