Team Leader I - Group Customer Membership and Billing

Job description

Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost effective area in accordance with departmental and corporate standards and objectives. " Qualifications " Must pass Team Leader selection system. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. - Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing. - Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary. - Select, train, develop, appraise and counsel support staff personnel. - Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries. - Mon...