System Administrator, Level 3 (FORECASTED)

Job description

What You Will Do: As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance. In this role, you will take ownership of complex system issues, perform in-depth troubleshooting, and contribute to system design and architecture. You will work closely with engineers, stakeholders, and mission teams to ensure operational success and continuous improvement across the environment. Key Responsibilities: - Provide support for the implementation, troubleshooting, and maintenance of IT systems - Perform in-depth troubleshooting and root cause analysis of complex system issues - Manage day-to-day configuration and operation of IT systems - Provide Tier 2 (Escalation) support and resolve complex technical issues - Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices - Communicate status and provide detailed analysis of issues to management and stake...