Asst. Supervisor, Guest Arrival
SeaWorld · Orlando, Florida, US
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park,...
Job description
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team! What you get to do: Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: - Parking Lot - Ticketing - Turnstiles - Reservation Check-In Area - Track labor, including daily scheduling and break management - Oversee opening and closing procedures - Maintain a clean and safe environment for all team members, guests, and animals - Develop team members through training, feedback and coaching - Ensure compliance with all relevant regulations and policies - Create and maintain team rotation grid - Respo...