Client Service Representative III

Job description

About Us: We’re a fast-growing, privately held insurance company on a path to become a leading U.S. retail platform. We believe every client and customer relationship holds the potential to grow into something greater—and the same is true for our people. As we grow, we’re redefining how great talent connects with meaningful work—enabling our ambitious strategy while building a culture of high performance, creativity, and partnership. If you’re energized by helping others, solving problems, and working in a fast paced, call center environment, you’ll feel right at home here! About the Role: We’re looking for a Client Services Representative III who will be responsible for responding to a high volume of inbound telephone inquiries from policyholders and producers. You’ll provide detailed support on company products, resolves complex service requests, and ensures all customer interactions and internal documentation meet regulatory and compliance standards. You may also informally support less experienced representatives through day to day guidance and knowledge sharing. The ideal candidate brings strong customer service instincts, comfort handling complex inquiries, and the ability to...