Water Mitigation Technician

Job description

Benefits: Provide Mitigation services for water damaged structures and/or contents as well as restoration services for mold contaminated structures and/or contents. Provide assistance to customers and insurance representatives regarding technical questions. Maintain solid customer relationships by handling their projects, questions, and concerns with speed and professionalism. Essential Functions:· Represent the company professionally at all times · Create lasting impressions with our clients and differentiates us from our competition · Demonstrate company services knowledge · Determine and execute proper mitigation and remediation procedures · Effectively communicate project expectations to team members and customers clearly and timely. · Share your training, expertise, experience to consult with team members and help them develop. · Ensure the compliance with OSHA guidelines as well as ServiceMaster safety standards. · Ensure moisture readings are recorded correctly while utilizing the drying log platform (DryTrack/MICA). · Utilize drying equipment according to company and industry standards · Perform demo services according to company procedures including maintaining a clean wor...