Care Engineer Trainee

Job description

As a Trainee, you will support end‑to‑end Global Care services for the Nokia Cloud Infra Products . In this learning‑focused role, you’ll develop technical support and customer handling skills , assisting with troubleshooting and fix preparation. You’ll work closely with experienced team members, contribute to improvement initiatives, and occasionally join supervised customer calls. This role offers the chance to build a strong technical foundation, grow in a global environment, and make an impact from day one. As a part of our team, you will: - Support system integration, deployment, and validation of cloud-native telecom solutions based on Linux, Kubernetes, OpenShift, and OpenStack. - Assist in troubleshooting platform, CI/CD pipeline, container, and networking issues across multi-cloud environments. - Perform system health checks, log analysis, failure investigation, and defect validation activities. - Participate in CI/CD execution, automation support, and release validation for telecom cloud platforms. - Collaborate with 3LS/4LS engineering teams to analyze complex issues and support faster resolution. - Strong fundamentals in Linux OS administration and troubleshooting - Han...