Registered Nurse (RN) Patient Experience Navigator (FT M-F 8-5)

Job description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Serve as the telephonic, initial point of contact for patients, employees, vendors, clients, medical staff and other callers seeking help with hospital services. This position provides technical, clerical assistance and data management support to facilitate efficient utilization of resources and discharge planning including referrals management, communication and collaboration with post-acute care providers, access to agencies and other community resources and transportation. The RN Patient Navigator performs clerical duties including but not limited to coordinating physician referrals and appointments, assisting with population health initiatives, demonstrating independent actions necessary to provide competent and professional assistance to meet the needs of interprofessional health care team and patients. This position coordinates, oversees, records and transmits information pertinent to the resource management of patients and performs a wide variety of administrative duties of a higher complexity in support of patient care operati...