Junior Client Support Specialist (80-100%)

Job description

Fides Treasury Services is a leading provider of multibank connectivity, payments, and transaction communications. With over 100 years of experience, we connect thousands of corporates to more than 13,000 banks and payment providers worldwide, enabling cash and liquidity management for treasury and finance teams. If you are interested in a career with a company with a strong global presence and a focus on innovation and customer satisfaction, then Fides is the right place for you. We are looking for a committed Junior Client Support Specialist who would like to strengthen our team and help realize our vision. Tasks: - Serve as the primary point of contact for our international corporate clients and software partners across written and phone channels. - Act as the central intake channel for all inquiries related to the daily operation of our services and software solutions. - Coordinate end‑to‑end case handling with our Professional Services team and IT departments to ensure a stable, smooth operation for our customers. - Maintain clear, proactive communication with stakeholders by providing guidance, timely updates, and structured follow‑ups. - Contribute to the development of team...