One-Stop Advisor

Job description

Department One Stop Center Compensation: $40,000.00 Annual General Description / Primary Purpose: The One-Stop Advisor, under the direction of an Assistant Director or above, assists in the design, development and implementation of departmental processes and/or programs. Recommends policies and procedures to ensure effective coordination of departmental programs. Job Function: Provide cross-functional services in the areas of Admissions, Records and Registration, and Financial Aid to prospective students, current students, alumni, parents, faculty, staff, and the University community. Provide proactive and on-the-spot, independent diagnostic support and problem resolution in a broad range of areas and issues related to Enrollment Services functions. Offer assistance to the public in-person, virtually, over the phone, and through e-mail or other written correspondence. Adhere to the confidentiality rules and restrictions set forth by FERPA for use in handling all Enrollment Services activities. Maintain knowledge of university, departmental, federal, and state regulation and policies with emphasis on Enrollment Services functions. Research and interpret University policy and regulat...