Membership Experience Specialist II

Job description

Job DetailsJob Location: Whiting Family YMCA - Whiting, IN 46394Position Type: Part TimePay starting at $14.00 per hour and up based on experience Create connections, build relationships, and make every member feel they belong. Apply today! POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers legendary customer service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships, and programs, and creates a positive, professional, and safe environment welcoming to all. ESSENTIAL FUNCTIONS: Effectively model and communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist all members, guests, and staff with a smile and relationship ready manner. Exceed member expectations by being customer obsessed. Implement member service and engagement strategies that support and encourage the recruitment of new members and the retention of existing members in a welcoming environment. Support our members goals by facilitating connections, linking members to other members and or programs/i...