Call Center Patient Representative

Job description

Description Work Location: 400 W 84th Drive, Merrillville, In 46410 We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package! Benefits: - Health insurance - Dental insurance - Vision insurance - Life Insurance - Pet Insurance - Health savings account - Paid sick time - Paid time off - Paid holidays - Profit sharing - Retirement plan GENERAL SUMMARY: Full Time; M-F- No nights, weekends, or observed holidays at this time! The Call Center Patient Representative answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient demographic information, and verifying insurance information. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES: Responsibilities include but are not limited to: - Responsible for acquiring critical demographic, financial, medical and insurance information from patients in a professional, courteous, caring and compassionate atmosphere. - Answers telephones in a professional manner. - Schedules appointments. - Takes messages for patients using electronic medical records. - Verifies and updates patient demographic information. - Registers new patients. - Addresses pati...