Repair Technician

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary: As a Computer Repair Technician within the K–12 area, you will be responsible for diagnosing and repairing hardware and software issues on various Chromebooks. This role utilizes core skills in hand tools, equipment repair, analysis, and troubleshooting while maintaining quality and production standards. What You Will Do: - Accurately review customer work orders and carefully assess user-reported computer issues to identify and resolve problems - Test and evaluate customer device needs to determine appropriate repairs - Perform electronic device repairs, including hardware and software troubleshooting - Troubleshoot customer hardware or software issues while ensuring proper procedures are followed - Set up, repair, or replace compute...