Sr. Clinical Operations Manager

Job description

House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID). This work will directly contribute to the company’s mission of making specialty medications affordable and accessible for patients— keep reading to learn more about the role, our team, and why House Rx is the right next step in your career! Applicants must be based in the United States and have permanent US work authorization. About the role: We are seeking an experienced and dynamic Senior Clinical Operations Manager to lead our customer operations by balancing key responsibilities in Customer Success and Pharmacy Operational Management. Clinical Operations Managers (COMs) are specialty pharmacy SMEs with deep operational understanding. CSMs are the primary customer operational contact, managing workflow operations through daily interactions with clinic staff and resolving escalations cross-functionally, both inside the...