Customer Service Representative (Part Time) - Brockton, MA

Job description

Job DetailsLevel: EntryJob Location: 15 JONATHAN DR STE 1 - BROCKTON, MA 02301Position Type: Part TimeEducation Level: High SchoolSalary Range: $20.00 - $20.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceWe are currently hiring for a Part Time Customer Service Representative in our Brockton, MA location! BioTrans LLC is a global logistics provider specializing in cold chain transportation, technology and infrastructure for the life sciences industry. Customer Service Representative Position Summary: In this role, you will answer product and service questions; process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Monday - Thursday 2:00 pm -7:00 pm Customer Service Representative Essential Duties & Responsibilities: Monitor and review emails and voicemails from customer contacts; research and respond to necessary requests Responsible for collecting and processing data into SharePoint (Microsoft Office web-based, document management and storage system) linked with our clients Data entry of daily pick up and deliveries of jobs Work with Operations Manager on various projects as needed Gathers, organizes and comp...