Emergency Call Taker Trainee

Job description

Why choose HCSO? We have a history of stability and excellence. We continue to maintain and cultivate the highest level of standards and professionalism. We are unlike any other. Join the HCSO family! Compensation Range: $20.90-$31.92 Starting Salary Range: 20.9-26.41 Job Description Summary: Learn to receive 9-1-1 calls, assess the calls, record information, and redirect the calls to an appropriate agency or a Sheriff's dispatcher. First Aid, Cardiopulmonary Resuscitation (CPR), FCIC/NCIC, and valid State of Florida 9-1-1 Public Safety Telecommunicator certifications must be obtained during the probationary period. Job Description: Duties & Responsibilities: Duties may vary based on assignment. Receive 9-1-1 calls, quickly and calmly assess the situation, enter information into the Computer Aided Dispatch (CAD) system for law enforcement dispatch, and/or redirect them to specific or alternate emergency responding agencies or departments. Connect conference calls involving two or more parties to render timely emergency assistance and initiate emergency callbacks to obtain additional information or to follow-up on disconnected calls. Create reports to identify incorrect location inf...