Senior Staff Engineer - INFOR M3 Support Consultant

Job description

Company Description We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description: Role - INFOR M3 Support Consultant Location - Remote CANADA: Employment Type - Fulltime: Job Overview: We are looking for an experienced Infor M3 Supply Chain Functional Consultant to join our global support team. The ideal candidate will be responsible for resolving complex functional issues and ensuring business continuity for our clients'' M3 environments. Key Responsibilities: Production Support: - Provide Level 2 and Level 3 functional support for Infor M3 Supply Chain modules, ensuring timely resolution of tickets within defined SLAs. - Core Module Expertise: Troubleshoot and resolve issues across Procurement (PUR), Sales (OIS), Warehouse Management (WMS/MMS), and Distribution. - Business Analysis: Analyze existing...