Field Service Technician II (West Michigan)

Job description

Field Service Technician II Overview: The Field Service Technician Level 2 will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction. Field Service Technician II Responsibilities: · Execute all Level 1 installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service · Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments · Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering...