Sales and Service Ambassador - Watches & Jewellery

Job description

We are currently seeking a dedicated, dynamic and service-focused Sales & Service Ambassador to join our Harrods Accessories team, with a focus on Watches and Jewellery. Key Responsibilities: As a Sales & Services Ambassador, you will provide excellent customer service to all clients, consistently enhancing their experience in store and contributing meaningfully to the store’s sales performance and overall turnover. You will competently build and develop sales while strengthening client relations through authentic and engaging interactions. With a deep understanding of the culture and values of the House, you will act as a true ambassador - bringing its vision to life on the shop floor. In your role, you’ll also support and mentor newcomers, fostering their growth and guiding them as they integrate into the business. Through your leadership and collaboration, you’ll help shape a dynamic team environment and uphold the high standards expected of the House. Sales & Service: - Contribution to turnover of store through active selling. - Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude. - Confidently deal with customer requests an...