Client Delivery Manager

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you`ll do: You will be the main point of contact for SAP's private cloud customers and act as a trusted partner between your customers and SAP GCO organization. On a regular basis, you will align with your customers, plan and steer the engagement together. You will be the customer’s ambassador in the Global Cloud Operations organization and help to drive our business in a dynamic, rapidly evolving environment. The Role: Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases. You will have three main areas of responsibility: 1. Engagement Management: Plan & review of services in ac...