Implementation Consultant

Job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 , the definitive ranking of the top 100 private cloud companies in the world. We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina What you’ll do: - Lead customer interactions, communications, and identifying ways to get the most value out of the product. - Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction. - Collaborate with software developers and engineers about requirements for API integration, data conversion, and business logic. - Deliver formal training to client project team members and/or end-users. - Provide knowledge transfer to internal team members throughout the onboarding process. - Provide support by demonstrating knowl...