Director, Customer Success - West
Dyson · New York City, New York, US
About Us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launch...
Job description
About Us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the role: We are seeking a strategic and relationship-driven Director of Customer Success - West to serve as the partner between the Customer function and the Managing Director (MD) of the US Markets . This role is pivotal in ensuring that the customer function and the market achieve their business objectives, while also collaborating closely with our customer teams to deliver seamless support and operational excellence. Key Responsibilities: Executive Relationship Management Serve as the trusted advisor to the MD, under...