Planet Fitness - Member Services Representative - Part Time - Westdale

Job description

Mississauga (Westdale Mall), ON 1151 Dundas Street West, Mississauga, ON L5C 1C6, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Compensation: - Greet members, prospective members and guests, providing exceptional customer service. - Handle all front desk related activities including: - Answer phones in a friendly manner and assist callers with a variety of questions. - Check members into the system. - Take prospective members on tours. - Sign up new members calculating rates and monthly payment amounts. - Assist the Club Manager in counting out the drawer as needed. - Facilitate needed updates to member’s accounts. - Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. - Assist in maintaining the neatness and cleanliness of the club. - Co...