Residential Service Technician

Job description

Responsible for diagnosing, repairing, and maintaining residential garage doors and opener systems. This role serves as the face of our company during service visits, ensuring safe, efficient, and high-quality repairs that exceed customer expectations. Job Duties: - Diagnose and troubleshoot issues with garage doors, openers, springs, cables, rollers, sensors, remotes, and control systems. - Perform skilled repairs and routine maintenance on residential garage doors, openers, and associated hardware to ensure safe and reliable operation - Communicate clearly and professionally with homeowners to explain repair needs, product options, and service processes. Provide consultative product recommendations when appropriate. - Maintain detailed and accurate records of all service and installation activities, including parts used, labor performed, and completion status. - Operate hand and power tools safely and efficiently while maintaining a clean and organized work area. - Maintain an appropriate and well-organized inventory of commonly used parts and tools in the company vehicle to support efficient daily operations. - Respond to emergency or on-call service requests on a rotating sched...