Senior Platform Reliability Engineer

Job description

Platform Reliability Engineers (PREs) at Homecare Homebase ensure that our most critical healthcare services remain reliable, resilient, and high-performing at scale. Blending software engineering with systems operations, PREs focus on automation, observability, incident response, and the continuous reduction of toil across complex distributed platforms. This role calls for confident execution in high-stakes, high-visibility scenarios—particularly during major incidents—alongside proactive efforts to harden existing systems and improve service health over time. Ideal candidates are those who thrive in complex environments, take ownership of production reliability, and find purpose in creating systems that recover gracefully and support exceptional care delivery. Platform Reliability Engineers work closely with HCHB’s Architects, Product & Development teams, System Administrators, Platform Engineers, DBAs, and Product Support in the execution of their responsibilities. RESPONSIBILITIES: Deliver solutions that enhance the overall reliability of the platform and\or reduce toil. Establish modern observability patterns and implement those patterns. Monitor the overall platform health as...