e-COMMERCE/CLERK
Kroger · Sandy, Oregon, US
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line or...
Job description
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. - Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness - Adhere to local, state, and federal laws, food safety procedures, and company guidelines - Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones - Initiate and complete selection process for customers’ on-line orders - Read and follow directions given in the note section - Ensure quality and freshness of all items chosen - Communicate with customers via a portable phone and respond to calls in a professional and timely manner - Retrieve each customer’s order from all staging locations and ensure order accuracy; load order into customers' cars - Proces...