Product Owner II - (Infrastructure Enterprise Services)

Job description

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description: We are looking for a Product Owner who thinks of IT support as a product , not just a collection of tickets, tools, or queues. This role owns the end-to-end support experience —from the moment an employee needs help to the point their issue is fully resolved and their productivity restored. The primary service area for this role is End User Compute (EUC) , which includes the technology employees rely on every day: computers, phones, monitors, peripherals, and core productivity tools. This posi...