Operations Manager

Job description

The Operations Manager provides leadership and execution oversight for enterprise operational support services under the SEC ISS2 contract, with responsibility across Data Centers, the Enterprise Operations Center/Network Operations Center (EOC/NOC), and Disaster Recovery (DR) functions. This role ensures reliable 24x7x365 operations, incident response coordination, and service restoration aligned to SEC continuity and service-level objectives. The position translates program-level plans into detailed team assignments, drives delivery across operations workstreams, and establishes standards and procedures for consistent execution. The Operations Manager is accountable for progress tracking, risk management, and clear operational reporting to SEC stakeholders. PRIMARY RESPONSIBILITIES: Operations Leadership and Work Execution: - Manage day-to-day operational support across SEC Data Center, EOC/NOC, and DR teams. - Assign tasks, priorities, and deliverables to ensure timely completion of contract requirements. - Translate high-level operational and project plans into detailed team-level assignments. - Organize, direct, and coordinate multi-team execution across routine operations and...