Loss Management Executive

Job description

The Loss Management Executive is responsible for delivering a high-quality claims advocacy service across a portfolio of clients. This role acts as the primary point of contact for general and strategic claims matters, ensuring efficient account management through excellent client service and the delivery of innovative technical, service, and commercial solutions. The role plays a key part in client retention, revenue generation, and new business acquisition by providing a differentiated and value-added claims offering. The Role: Client Relationship Management: - Develop a strong understanding of each client’s business, insurance arrangements, and risk exposures. - Identify client claims needs and deliver tailored, innovative solutions that enhance service quality. - Design and coordinate claims service solutions, collaborating with insurers, claims handlers, TPAs, loss adjusters, legal advisers, and other specialist providers. - Analyse and report on claims performance, including executive summaries, scenario analysis, and claims triangulation, and present findings to clients at senior level. - Lead meetings relating to complex or contentious claims, ensuring effective coordinatio...