Technical Support Representative

Job description

Technical Support Representative (Remote USA) | $40-$50 per Hour Are You the Go-To Person for Tech Issues? At Bridgepoint Works , we believe that seamless technology is the backbone of great engineering. We're looking for a Technical Support Representative who is passionate about helping users, troubleshooting technical issues, and ensuring smooth IT operations. If you're a problem-solver who thrives on providing top-tier support , this is your opportunity to join a company that's engineering the future. This is a remote position open to candidates residing in the USA , with a pay range of $40-$50 per hour . Why Bridgepoint Works?: Were a large-scale civil engineering firm specializing in infrastructure, water resources, environmental planning, and transportation projects. Our engineers and teams rely on strong technical support to keep operations running smoothly. As a Technical Support Representative , you'll be the first line of defense , ensuring that software, hardware, and network issues are resolved quickly and efficiently . You'll help keep our systems strong so that our teams can focus on building the future. What You'll Be Doing: Diagnose and troubleshoot software, hardwa...