Office Manager II

Job description

Directs general office activities and workflow for multiple sites. Responsibilities may include: payroll, traffic, customer service, and accounting/budgeting functions. May have responsibility for Human Resources functions such as recruitment, training, discipline, labor management provisions, and development of operational policies, programs, and procedures. Typically has direct reports. What You’ll Do: What Experience and Education You Need - Implement corporate and departmental policies, procedures, and service standards in conjunction with management - Work with General Manager to develop annual departmental budget - Develop work schedules according to budgets and workloads - Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes - Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies - Resolve customer complaints and answer customers' questions - Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance - Keep informed of prov...