Internship - Commerce Cloud Support Engineer Intern

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed . What you’ll build: As a Commerce Cloud Support Engineer Intern, your core tasks will include: - Troubleshooting technical issues with Commerce Cloud products and platforms reported by clients - Providing dedicated client support through various channels such as ticket, chat, or phone - Regular monitoring and maintenance of Commerce Cloud products and platforms - Documenting processes, best practices, and common solutions to streamline future support tasks - Collaborating with cross-functional teams to resolve complex issues - Assisting in testing updates and patches for Commerce Cloud products and platforms - Participating in ongoing training and skill development activities related to Co...