IT Help Desk Support & Endpoint Administrator

Job description

IT Help Desk Support & Endpoint Administrator Technomics is a growing employee-owned, decision analytics company that specializes in cost and economic analysis to facilitate better decisions faster. We enable a wide range of clients across the Federal government, from senior level policy makers to program managers, to choose smartly, buy effectively and operate efficiently. We deliver practical, credible and defensible results offering actionable insights by applying data-driven and analytics-based approaches in combination with multidisciplinary talent, subject matter experts, and tangible and repeatable assets in the form of databases, models, approaches and techniques. Our employee-owners pride themselves on their ability to apply deep analytical rigor and innovative thought that assist clients in understanding and solving a myriad of challenging resource planning and management problems. This position is onsite in Arlington, VA. Responsibilities: Qualifications: - Serve as the primary point of contact for employee technical support requests and ensure timely resolution of help desk tickets in accordance with established IT service levels and support standards. - Oversee laptop...