HVAC Service Coordinator Connecticut Air

Job description

Replies within 24 hours Benefits: The HVAC Service Coordinator serves as the primary point of contact between customers, field technicians, and management. This role is responsible for scheduling, dispatching, and coordinating service calls, ensuring timely communication, accurate work order processing, and efficient utilization of company resources. The Service Coordinator plays a key role in customer satisfaction, operational efficiency, and supporting the field service team.\ Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following: Work Order Management Permitting: - Dental insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - 401(k) matching - Competitive salary - Health insurance - Create, review, and close out work orders in FieldEdge. - Verify job details (customer information, equipment, warranty, maintenance agreements). - Ensure accurate coding for labor, parts, and warranties. - Collect and enter purchase orders or authorization numbers when required. - Apply for and track permits for HVAC installations, replacements, and service jobs. - Communicate with municipalities to e...