Safety Coordinator

Job description

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand. This role is an exciting opportunity to contribute to a dynamic, ambitious team in Pharmacovigilance. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth. Main responsibilities: - Manage and triage the pharmacovigilance case management mailbox, ensuring that all incoming safety queries, adverse event reports, and operational communications are promptly reviewed, archived, or routed to the appropriate subject matter expert, case processor, or manager. - Respond to and follow up on case-related emails from external case management platforms, local PV teams, and other stakeholders, ensuring all queries are tracked until full resolution. - Maintain compliant and timely communication to support internal case management operations and regulatory reporting timelines. - Participate in weekly and ad hoc operational meetings...