Manager, Workforce Optimisation & Insights

Job description

Play a key role in shaping how we deliver a seamless experience for our members through insights that drive action. About US: UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s largest super funds, the work you’ll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you. Our Service & Experience division is recognised for performance excellence and for shaping the future of retirement for our members every day. As we continue to grow, so do the opportunities for you to challenge yourself, develop new skills, and make a real impact. Within this role your ideas are valued, your ambition is celebrated and your work genuinely matters. The Opportunity: If you are the kind of leader who can turn data into decisions that genuinely change outcomes, this is a rare opportunity. As our Manager, Workforce Optimisation & Insights, you will sit at the centre of our Service & Experience (S&E) division, helping our frontline teams deliver an easier, more seamless experience for members through sharp forecasting, smart capacity planning, and insights that lead to action. You will build on a workforce pla...