Trails Coordinator to tech company in Stockholm

Job description

About the role For a fast-growing tech company in Stockholm, we are now looking for a Trials Coordinator who will play a key role in delivering smooth and professional device trials to customers. In this role, you will be responsible for coordinating the entire trial journey, from planning and scheduling to delivery, communication, and completion, ensuring a high-quality customer experience throughout. This is a great opportunity for someone who enjoys working cross-functionally, thrives in a structured environment, and is passionate about delivering excellent service. Your responsibilities Coordinating and scheduling device trials in collaboration with Sales, Solutions Consultants, and Logistics teams Managing trial calendars, timelines, and dependencies to ensure optimal device availability Placing trial orders in internal systems and ensuring all documentation and approvals are in place Acting as the main point of contact for customers throughout the trial period Providing proactive updates, handling inquiries, and ensuring a smooth customer experience Coordinating shipments and returns with warehouse and logistics teams Tracking devices, managing returns, and ensuring readiness...