Sales Advisor

Job description

Position: Sales Advisor (16 hours per week). Location: Samsonite Store, 285 Oxford St, London W1C 2DW Availability: March 2026: Job Purpose: - Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales. - Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas. Principal Accountabilities: Customer Service/Sales - Offer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience. - Introduce selling benefits and various features of merchandise range. - Maximise sales through detailed product knowledge and add on sales - Be knowledgeable about store layout, products and stock availability. - Deal with customers in a cheerful, polite and efficient way, always considering their needs. - Handle customer complaints and phone queries tactfully in line with Company Policy. - Process transactions in an efficient and professional manner always adhering to Company Procedures. - Be fully aware of Samsonite after sales service, Supplier’s warranties and areas covered. - Maintain awareness of sales promotions, incentive...