Operations Manager

Job description

POSITION SUMMARY: Provides administrative oversight, business management, and program development for one or more ambulatory services. Ensures optimal patient access, customer satisfaction, and cost-effective management of the practice. Works in collaboration with the Medical Director(s) and Administrative Director in a matrix management team. Supervises all administrative and non-clinical support staff. Monitors compliance with managed care plans. Establishes work procedures and standards to improve efficiency and effectiveness in all practices. Identifies opportunities to increase patient volume and services while continuing to control expenses in the corporation. Conducts ongoing leadership training of staff and creates an environment which fosters and responds to customer satisfaction. Position : Operations Manager: Department : Dermatology: Schedule : Full Time: ESSENTIAL RESPONSIBILITIES / DUTIES: Works with the practices and the management team to develop and implement long and short range business plans for practices. Meets regularly with the appropriate clinical leaders in each practice. Analyzes information, develops strategies to improve operations and enhance service de...