Individual Placement - National Capital Region Business Operations Fellow
The Student Conservation Association · Washington, District Of Columbia, US
Position Summary The position will primarily assist with development and implementation of a “Secret Shopper” program for the area parks in support of Commer...
Job description
Position Summary The position will primarily assist with development and implementation of a “Secret Shopper” program for the area parks in support of Commercial Services Management team members. The position will frequently make planned daily travel trips to observe, engage, document, and report the quality and adequacy of NPS Commercial Services operations. In addition to regular pay, the Student Conservation Association will reimburse approved expenses associated with Commercial Services monitoring activities conducted under the implemented secret shopper program, including meals, admissions, tickets, rentals, and similar pre-approved expenses. The technical equipment required (e.g., a laptop computer, mobile phone, or similar) will be provided to support official duties. This position requires the a bility to utilize personal credit/debit card for reimbursable duty related expenses. Hosting Organization: NPS National Capital Region: Location: Washington, DC: Schedule: June 29, 2026 - June 25, 2027 Key Duties and Responsibilities: - Program Monitoring (50%): Promote and support Commercial Services Management initiatives and help execute program goals. - Work with NPS National Ca...