Call Center Representative

Job description

Overview Philadelphia Gas Works Looking for a challenge and ready to power up your career? Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Parental Leave - Free Parking – Wellness Programs – Onsite Gyms –Tuition Assistance- PSLF Eligible Employer- The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region. Become part of the PGW Team! Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules and regulations established by the Public Utility Commission. Customer Service Representatives provide customer information related to billing, collection, and the tariff, etc., and also accept and p...