Assistant Guest Service Manager

Job description

The Team Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively. The Role: As a key member of our team the Guest Service Manager is responsible for the overall operations of the Guest Service Department for the Resort. They will ensure an exceptional level of hospitality and service to our guests - Going above and beyond to create memorable experiences. The Guest Service Manager will be a hands-on leader whose team will be responsible for all guest interactions and arrival experience, specialized recommendations, concierge services, and check-out processes. They will meet and collaborate with Reso...